What is Trav-A-coveR ?

 

Trav-A-coveR is a specialised insurance product aimed at the Travel Agent Industry.

The objective is to insure the agent against criminal actions, thus preventing the agency from becoming financially "out of pocket," loosing a valuable client or worst case, being sued and loosing it all due to an unforeseen error.

We provide insurance cover for the following "crime classes"

 

1) Credit Card Fraud (General):

This provides the agency insurance against fraudulent Credit Card transactions that are usually covered by the Credit Card Company. The Agent must adhere to IATA resolution 810, in order for this cover to be effective. (NOT provided for with our product)

 

2) Credit Card Fraud Internal:

This provides the agency insurance against a consultant that is in co operation with fraudulent people outside that utilises stolen / fraudulent credit cards to purchase airline tickets. Following a claim here will result in criminal action being taken against the consultant and persons in question.

Claim will be managed under Policy Wording "Fidelity" section ("Fraudulent Transfer Instructions" as well as "Employee Dishonesty – Cover A")

 

3) Professional Indemnity:

This provides the agency and consultant insurance cover against Errors and Omissions made by the consultant, in the sale transaction or travellers arrangements being made on behalf of the agency. It will also include cover against ADM’s and we will assist the agent in the possible recovery of any monies due to the agency following an ADM.

Claim will be managed as per the policy wording "Professional Indemnity

Insurance" (011) 766 2400  (086) 680 4588 082 565 6216  pieter@multiplan.co.za

　

4) Directors and Officer’s Liability:

This provides the agency insurance against any legal action being taken following any of the crime classes covered, but with the difference being that the person that caused the "problem" is no longer in the employ of the agency. Usually the owner is then liable.

Claim will be managed as per the policy wording "Directors & Officers Liability Insurance"

 

5) Fidelity Cover:

This provides insurance cover against any fraudulent persons employed or contracted to the agency. Typically the book keeper, accountant, BSP person or any employee that has access to the money or bank accounts of the agency.

Claim will be managed as per the policy wording "Fidelity"

 

6) Internet Fraud:

E-surance will provide insurance against any internet and computer related fraud, phishing, identity theft and falsified banking deposits.

 

Claim will be managed as per the policy wording "Internet and e-mail Liability"

 

Minimum cover is R25,000 per section and covers the agency per incident.

All this for less than R450.00 per month, depending on your turnover.

Premium is determined by turnover and excess is basic R1,000 per claim per incident.

Because of the complexity of the insurance product, the above is NOT available as a stand alone policy but forms part of your current existing office insurance. For the same reason the above is constructed as a VALUE ADDED package and can not be split into stand alone sections. We will quote on or alter to include all the various sections as mentioned above within your office insurance.

Please do not hesitate to contact us for any queries regarding this matter.